Hotline: 1800 PROGRESO (1800 776 4737)


Privacy Policy

This Privacy Policy explains how Progreso Training Pte. Ltd. (Progreso Training) uses personal information on our corporate website (www.progreso.training) and Company Forms (physical format or digital format) for the purpose of transacting or procuring our service and goods in which your information is needed to be collected in serving you or meet the transactional requirements.

1. What Personal Data do we collect from you?

1.1 We collect one or more of the following personal data such as identification/passport number your full name, gender, address, telephone / mobile numbers, e-mail address, date of birth, educational level,  job designation, work experience,  salary range, nationality, images, photographs, voice and video recordings, user preferences, and purchasing information including credit/debit card details.

1.2 In addition, Progreso Training, its business partners, third party contractors and/or service providers may collect, use and transmit your precise location data, including your real-time geographic location, in order to provide location-based services or functionalities via any software and/or mobile application.


2. What is the Personal Data used for?

2.1 Personal Data which you provide to us may be used by us and disclosed to our, business partners, third-party contractors and/or service providers (who may be based outside Singapore) for the following purposes:

2.1.1 to respond to your requests and queries;

2.1.2 to provide goods and services to you;

2.1.3 to verify and process your personal particulars and payments;

2.1.4 to communicate with you;

2.1.5 to enforce contractual and legal rights and obligations;

2.1.6 for marketing research, user profile and statistical analysis;

2.1.7 to send you information, promotions, updates, and marketing and advertising materials in relation to our goods and services and those of third party organisations;

2.1.8 in qualifying for Government or Institutional disbursement of Funding, Grants and Incentives directly or indirectly to the owner.

2.1.9 complying with law, the requests of law enforcement and regulatory officials, or orders of court; and

otherwise, we will not pass any personal information collected through this web site or any other means to any third party without the consent of the individual.

Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.


3. How can you submit and/or withdraw your consent to the collection, use and disclosure of your Personal Data?

3.1 By submitting Personal Data to us or by using our services, you are consenting to:

(a) our collection, use and disclosure of your Personal Data for the purposes set out in clause 2; and

(b) the transfer and processing of your Personal Data by third parties outside of Progreso Training, who may be in countries outside of Singapore and which countries may not provide the same level of data protection as Singapore.

3.2 If you do not wish for us to collect, use and disclose your Personal Data as set out in clause 2 or you wish to withdraw your consent to the above, you can e-mail [marketing@progreso.training] at any time to let us know of any objections you may have as to how we collect, use or disclose your Personal Data. Please note, however, that your personal details may in any event be shared with third party organisations we have contracted to provide services to us as our agents, which include processing of data.


4. Use of cookies – (Do not use)

4.1 Progreso Training uses "cookies", where a small data file is sent to your browser to store and track information about you when you enter the Site. The cookie helps to track information such as the number of users and their frequency of use, profiles of users and their preferred websites and also allows us to display content which is more personalised, thereby enhancing your experience of the Site.

4.2 Cookies also let us monitor our performance and provide a better service, as well as sell advertising space, and the latter thereby allows us to provide some of our services free of charge to our users. To this end, we allow a selection of third parties to use cookies and tracking to offer you a more personalised experience.

4.3 Most browsers accept cookies automatically and by continuing to use the Site, you agree to the placement of cookies on your device. However, you can change your settings to remove them or prevent your computer from automatically accepting them if you prefer. If you choose not to receive our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. For example, the Site may not be able to recognise your “Commenter ID”, meaning that you will not be able to leave comments.

4.4 Like many web site operators, Progreso Training may use an independent company (the “Third Party Market Research Company”) to measure and analyse the Internet usage of the Site. Progreso Training may use the Third Party Market Research Company’s services to collect the following core information on the usage of the Site, including:

4.4.1 The number of page views (or page impressions) that occur on the Site;

4.4.2 The number of unique visitors to the Site;

4.4.3 How long these unique visitors (on average) spend on the Site when they do visit; and

4.4.4 Common entry and exit points into the Site.

4.5 This information is collated by the Third Party Market Research Company and provided to Progreso Training to assist in analysing the usage of the Site. Such data is also made available to media organizations and research companies, for the purpose of conducting industry comparisons with other Internet portals.

4.6 Pages on the Site may be coded with software which enables the Third Party Market Research Company and Progreso Training to track visitors to the Site.


5. Safeguards and Security 
No data transmission over the internet can be entirely secure, so we do not guarantee the security of your Personal Data and/or use of the Site. However, we use commercially reasonable endeavours to protect the security of your personal information from unauthorised access or use by using encryption technology.


6. Company and data protection information

6.1 You may contact marketing@progreso.training if you have any questions or requests in relation to your Personal Data.

6.2 Any questions in relation to the collection, use and disclosure of your Personal Data by Progreso Training, please contact Data Protection Officer at 1800 776 4737.

 
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